All shipments in the U.S. are shipped from our Greensboro, GA warehouse.
For all countries other than the U.S., please call customer service to calculate shipping fees, duties, taxes and other importing fees.
All orders for in stock items will be processed and shipped within 24 hours of ordering
All finished products (with the exception of custom created products) can be returned within 7 days of it's receipt when returned with its original packaging, and in like-new condition. Damaged or used products will not be refunded. The return shippng charge is the responsibility of the customer and the package must be postmarked by the 7th calendar day from it's receipt. Your refund will be made within 7 calendar days from the date we receive your return. Shipping charges are non-refundable.
to notify us of your return and order # before returning the items. We will be retaining USD 5.95 for shipping and handling of the returned item from your order.
Return Address: The Crewel Fabric World Attn: Web-Site Customer Service, 150 Stewart Parkway
Greensboro, GA 30642
Absolutely no returns or exchanges will be accepted for any reason later than 7 calendar days from the date you received your order. All products cannot be returned or exchanged in our retail stores. All internet purchases must be returned or exchanged through web-site customer service.
FABRICS ARE NON-RETURNABLE DUE TO THE NATURE OF THE PRODUCT, ONCE WE CUT THE YARDAGE IT IS A FINAL SALE.
ALL CUSTOM ORDERS INCLUDING DRAPERY BY DESIGN AND BEDDING BY DESIGN,STOCKINGS & TREE SKIRTS WITH MONOGRAMMING/PERSONALIZATION ARE ALSO NON-RETURNABLE DUE TO CUSTOMIZED NATURE OF THE PRODUCT.